JOB SEEKER QUESTIONS
What does membership include and how much does it cost to become a member?
The price of basic membership starts at $39.95 and is a one-time account setup charge.
Membership Benefits:
Search Jobs: search over 150,000 jobs currently available.
New Jobs Added Daily: 1000's of new jobs added every day.
Automatic Job Alerts: get new job opportunities via email.
Apply Online: search and apply for jobs online.
Post a Resume Online: post your resume and job application online confidentially.
Member Resources: access to work-at-home tips, jobs and information.
Forums and Chat Rooms: talk and correspond with other members online to share tips and advice.
24/7 Live Online Support: receive assistance 24 hours a day, 7 days a week.
24/7 Online Access: membership access 24 hours a day, 7 days a week.
Why do you require a fee and what is the money used for?
HEA understands that a majority of the people who are looking for work cannot afford to shell out hundreds of dollars to companies over and over again just to get nothing in return. The services, products, information and daily assistance our staff provides has literally helped thousands of people find work at home. The membership fee is a one-time account setup charge and no daily, weekly, monthly, yearly, hidden or extra fees or deposits will be required from HEA or any other company associated with HEA after you become a member. The account setup fee is used for setting up online accounts which includes adding your personal profile to our online database, posting your resume online, sending out job alerts, allowing job seekers to save their job searches and applications and allowing applicants to apply for jobs online. Fees are also used for daily business expenses such as research, payroll, supplies, customer service and daily business operations primarily related to finding our members employment. HEA employs many independent contractors and virtual assistants. Aside from locating jobs, they are also responsible for submitting resumes to thousands of employers every day, matching qualified applicants with the correct jobs, creating resumes, site maintenance and providing one-on-one assistance for all of our members 24 hours a day. The membership fee is not used to pay for a job or to access our job listings. You will never be required to pay us for a job. Jobs listed on our website come free with membership and can usually be found on the Internet for free.
How soon will I be able to locate work after I register?
The average time it takes members to locate work after joining is 2 to 3 weeks. Over 90% of our members have been contacted or hired so far. Your ability to land a job mainly depends on the company hiring and the experience required. Applicants with experience are more successful than those with none. Members that are interested in a variety of jobs, have flexible schedules and provide relevant work experience are able to receive faster results. We want to stress that HEA is not the employer and that we are not the ones who decide who gets contacted or hired by a company and because of this, we cannot promise or guarantee any person who joins HEA a job or that the person will be contacted about a job.
Are there any extra fees required after I join?
All of the jobs in our database are real jobs that do not require any additional fees or deposits of any kind. All extra services are provided free of charge and no extra fees or costs are requested from any of our members. No application, training, activation, hidden, maintenance, shipping, handling or extra fees or deposits are required to use our services. You will not be required to pay any additional fees for any reason as long as the membership is active.
If I decide to register and become a member, what steps do I need to take?
If you decide to use our services, you can register here. The ordering process is very fast, simple, secure and safe. There are numerous payment methods you can use to register. We accept all major credit card and checks online. You can also pay via Google, PayPal, check, money order, fax or wire transfer. Once you register, you will receive instant access to the members area and can get started immediately or you will be contacted by us within 24 hours with the necessary information you will need to access the members area.
What happens after I become a member of HEA?
If you order online, you will receive instant access to the members area and be directed to a resume registration form to complete your online resume profile to search and apply for jobs and access the other services in the members area. If you order by mail, fax or wire transfer, you will be emailed an order confirmation the same day we receive your payment or the payment clears your account. The confirmation emails will also include other important information and instructions so please read all email correspondence carefully.
What type of computer, software and equipment do I need to work at home?
Any standard computer or laptop will work just fine. However, we do recommend a computer with reliable internet, email access and a DSL or a fast internet connection. For clerical related jobs, Microsoft Word and Microsoft Excel are the most commonly used software for people working at home. Other software such as QuickBooks and Peachtree is also popular for accounting related jobs. A printer, scanner, fax and copier are also recommended, but most likely not needed unless required by an employer. Employers will usually include any special software or equipment needed for a job in their job descriptions.
Do the jobs in the database or the companies you contact require start-up costs or fees?
There are no extra or hidden fees required after you join our services. Aside from the membership fee, there are no other fees requested from HEA or from employers using our services. We do not except companies that requests fees for employment. These types of companies are not allowed to post their jobs in our database so no employer in our database or company we contact will requests fees from our members after they apply for a job. This is one of the most common problems with job listings. You purchase a list of jobs from a business and then the companies you contact ask you for more money. The difference between them and us is that we only list jobs that we have located or jobs from companies that have contacted us. They must be offering actual salary paying jobs to our members not business opportunities or ad clicking jobs. We do not accept or purposefully allow companies that require additional fees in our database no matter how legitimate the job may be. We firmly believe that there is absolutely no reason a company would need to charge you a fee if they are paying you to work for them.
What is the job placement service and how can it benefit job seekers?
The job placement service connects telecommuters and virtual assistants with millions of employers each year. Our placement service works much the same as a regular placement agency that helps applicants locate work with companies that need to fill job openings quickly. The difference with our service is that our placement service works exclusively with applicants that want to telecommute or work at home. Recruiters hold the keys to the "hidden job market" - career opportunities that aren't posted anywhere else. These professionals hold great influence within the hiring organization, and it's important for job seekers to understand how to leverage this resource as part of their overall career strategy. There are two functions to the job placement service, the first function submits your resume to over 10,000 recruiters and staffing agencies instantly and the second function matches your resume with employers that need to fill job openings. The process is very simple and straightforward. After you register, you will be directed to a resume registration form to complete your online profile and a upload your resume to apply for jobs in the job database. Once you enter the member’s area, go to the job placement service and complete the online job application form and questionnaire. The application form and questionnaire will collect your job preferences, experience, qualifications, education and other necessary information employers require. Upon the completion of this form, your application will be sent to our specialists for review. If there is an issue or any extra information is needed before the application can be processed, one of our staffing specialists will contact you. This will all take just a few seconds and you will know if your application has been approved immediately. After the application is successfully processed, it will be entered in the job placement database and our specialists will start searching for jobs that meet your qualifications. Our staffing and recruiting specialists search for jobs compatible with your skills and experience every day. Once a position becomes available that matches your preferences and qualifications, your application will be forwarded to the employer. When the employer receives your information, they will review it, place it into their databases and contact you for an interview or more information if you are considered for the job. Nothing else is needed and no other steps are required. Once you complete the application form, your job is done for this service and all you need to do is wait until you are contacted by an employer. Your application will also be submitted to over 10,000 staffing agencies and recruiters instantly. These agencies and recruiters are constantly in need of telecommuters from all professions and experience levels to fill positions currently available. Employers are also able to search our job placement database for workers; therefore your application will be viewed by millions of companies every year. The employer will choose the best candidates and contact those applicants directly for hiring. Every company or recruiter we send your resume to has been checked out through the BBB, FTC and other consumer protection agencies. We want to insure our customers that the companies we deal with are real companies with good reputations who have been in business for years. There can be no history of dishonest business practices or complaints about payments. The job placement database is accessible online 24 hours a day, 7 days a week and can be viewed, changed or updated as desired.
How many jobs are in your job database and what types of jobs are available?
Members will have access to 5000+ jobs posted on our website and over 150,000 jobs available through direct links to other sites posting work-at-home jobs. The difference between our job database and others is the quality of the jobs posted. We understand what type of jobs most of our members are looking for and these are the type of positions we place in our job database on a weekly basis. These are actual jobs with normal weekly salaries offered by reputable employers. All jobs no longer available are removed from the database immediately so there are no outdated or expired jobs. These are actual jobs extracted from hundreds of websites all over the Internet everyday. We have full-time, part-time, permanent, contract, temporary and freelance jobs that pay weekly or monthly. You can reside in any town, city, state, country, region or continent. Job seekers with no experience to over 25 years of experience can use our services. Visit our job information page to learn more about the kind of jobs we receive.
Are there jobs available in my area?
Yes, since the jobs listed can be done from home, your location is not a problem. We provide jobs for every person no matter where they live. If we don't have a job available in your city, state or country, you don't have to worry because we receive jobs that can be applied for by applicants living anywhere in the world. These employers will accept resumes from applicants living in any country. As long as you have the required home office software and equipment, your location will not hinder your chances of locating employment at home. Visit our job information page to learn more about the kind of jobs we receive.
Do you have jobs for people who live outside of the USA?
Yes we do, we have jobs for people living anywhere in the world. As we explained above, your location will not interfere with your chances at getting employed.
How often is your job database updated?
We update our job database as often as possible usually twice a day.
How will I be contacted and what is the hiring procedure?
Most employers will contact through the contact information provided on your resume. The preferred method is via email or phone. Employers will usually interview you over the phone and verify any references and work information in your resume. If you the employer decides to hire you, they will usually contact you within 2 to 3 weeks of your interview. After you are hired by an employer, the company contacts HEA.
Do I have to handle my own taxes or am I on the company's payroll?
A majority of the companies hire Independent Contractors which mean any benefits such as medical will be handled by the worker not the employer. This is one of the reasons they are able to pay Independent Contractors a higher salary. A majority of the companies that hire home workers, hire them as Independent Contractors. Independent Contractors are people who work independently for a company without supervision. The main reason experience is preferred for people who work at home is because employers want to make sure the work they give employees will be done correctly and on time. Applicants that have years of experience are the most desirable because they usually possess the attributes employers are looking for such as dependency, responsibility, work ethic and intellect. They have to trust you with the work and information that you are given and to make sure that you are responsible enough to get the assignment or task completed. Independent Contractors are also required to file their own taxes. Hired workers are provided a 1099 or W2 Tax Form once they are hired and this is the form that is needed to file your taxes at the end of the year. The companies that hire workers as actual employees are more likely to offer benefits. The good news is that more and more employers are choosing to offer medical and other benefits.
Will I be an actual employee of the company or a contractor?
A majority of the companies hire Independent Contractors which mean any benefits such as medical will be handled by the worker not the employer. This is one of the reasons they are able to pay Independent Contractors a higher salary. A majority of the companies that hire home workers, hire them as Independent Contractors. Independent Contractors are people who work independently for a company without supervision. The main reason experience is preferred for people who work at home is because employers want to make sure the work they give employees will be done correctly and on time. Applicants that have years of experience are the most desirable because they usually possess the attributes employers are looking for such as dependency, responsibility, work ethic and intellect. They have to trust you with the work and information that you are given and to make sure that you are responsible enough to get the assignment or task completed. Independent Contractors are also required to file their own taxes. Hired workers are provided a 1099 or W2 Tax Form once they are hired and this is the form that is needed to file your taxes at the end of the year. The companies that hire workers as actual employees are more likely to offer benefits. The good news is that more and more employers are choosing to offer medical and other benefits.
How is the work transmitted back and forth to be completed?
Work is usually submitted online and can be downloaded via email or through a website. Some employers may send the work by fax or mail. The completed work is returned to the employer in the same method.
How am I paid and when does a company pay me?
Telecommuting employers prefer to pay salaries using direct deposit or payment processors such as PayPal for workers living in the USA and Canada and wire transfers for workers living overseas. Some employers still use the mail to pay workers. Companies usually pay per project for sporadic or contract jobs and weekly or biweekly for temporary or permanent jobs.
How do the companies know the amount of hours I work when I am at home if they pay by the hour?
Certain jobs take a certain amount of time to complete. If you are provided a data entry job that pays $10.00 an hour, the employer knows it may take 5 hours to complete this job in one day and this is how they determine what your payment will be even if you work more or less hours you will still be compensated for the 5 hours.
How often do companies hire workers with no experience for a job?
About 6 out of every 10 people that join us have little or no experience in the jobs they prefer and about 50% of the jobs we receive require little or no experience. It does take longer to locate employment for someone with no experience, but many are very successful in finding what they are looking for.
Is there a limit to the amount of jobs I can get or apply for?
There is no limit to the amount of jobs you can get or apply for. If you receive a job you do not want anymore, you can use our services to locate another one for as long as you are a member. There are no limitations or restrictions on the number of positions our members can apply for or perform.
Do the companies hiring offer any health or other benefits to workers that work at home?
As explained above, a majority of the companies hire Independent Contractors which mean any benefits such as medical will be handled by the worker not the employer. This is one of the reasons they are able to pay Independent Contractors a higher salary. The companies that hire workers as actual employees are more likely to offer benefits. The good news is that more and more employers are choosing to offer medical and other benefits.
Why are these companies willing to hire someone they don't know?
Employers usually contact your previous employers and references listed on your resume. If they receive satisfactory responses, they most likely will believe you can be trusted to do any job requested. Remember that it is up to you to make them know and trust you by providing references and relevant work information so that employers can verify your work attributes, experience and skills.
EMPLOYER QUESTIONS
How much does it cost to join?
The price of basic membership is $99.95 a month.
What services are included?
Membership Benefits:
Post Jobs: post unlimited jobs.
Search Resumes: search unlimited resumes.
Automatic Resume Alerts: get new qualified resumes via email.
24/7 Live Online Support: receive assistance 24 hours a day, 7 days a week.
24/7 Online Access: membership access 24 hours a day, 7 days a week.
Is there a limit to the number of jobs I can post, resumes I can search or people I can contact?
No, there are no limits. You can post, search or contact an unlimited amount of jobs, resumes and people.
How do I join and use your services?
What is the procedure after I join?
After you join, you will receive instant access to the members area. Once you access the members area, you will need to create a company profile to post jobs, search resumes and contact applicants.
GENERAL QUESTIONS
What makes this company so different from all the other job websites and work at home companies?
HEA is not going to mislead or give you any false information. We will let you know whatever you need to know upfront. Many of the people that work for us today were also home workers and home business owners. They help us find the home jobs and information needed to inform our customers of various home working opportunities and resources. Although many people are successful at locating work using our services, we cannot promise or guarantee any person employment. You will not hear us say that we have millions of jobs to choose from or that everyone who joins HEA will find work instantly because this isn't the case and it isn't the case for any of the other home working companies on the Internet today. You can search our job listings and see the type of jobs offered before you even decide to use our services. The main reason people join HEA is because they want to find a work at home job without the runaround, fees, games and scams. This is supposed to be a very simple and straightforward procedure that shouldn't be too difficult to accomplish. In these economic conditions, we understand how difficult it is to make ends meet and we want to assure our customers that this is not just another business where they are charged fees for a list of jobs. We want to make it very clear that you are NOT paying for jobs; you will never have to pay to search our job database or apply for a job. Access to our job database is totally FREE. Every employee in our company is dedicated to making sure our members find employment. Our business would not be successful if our customers were not happy with the services we provide. We are proud to say that referrals from satisfied members and returning customers make up a majority of our business. If you need further proof of our dedication and commitment to helping people find employment, please visit our testimonials to hear what other satisfied customers have to say about HEA.
How do I know this is not just another fraudulent scheme or scam?
Nothing if they are a legitimate company, we may offer you different services or more help and assistance in finding a job than what is normal, but if the jobs in their listings are legitimate nothing sets us apart. You can be assured we will do everything possible to help you locate employment because we all personally know how difficult it can be to locate work at home. We have been in business since 1994 and we are still going strong. We have been members of the BBB since 1999, NetCheck since 1998 and the Scam Free Zone since 1997 and we hold satisfactory records with all of them.
What are the chances that I will actually find a legitimate job that I can do from home?
Over 95% of our members have been contacted or hired. Your ability to land a job mainly depends on the company hiring and the experience required. Applicants with experience are more successful than those with none. Members that are interested in a variety of jobs, have flexible schedules and provide relevant work experience are able to receive faster results.
How do you get so many telecommuting jobs when they seem so difficult to find?
We have a lot people looking for jobs all over the Internet everyday. We search hundreds of job boards, newspapers and local job sites. It takes our independent contractors 24 hours a day, 7 days a weeks to locate these type of jobs.
What if I do not receive a response within 24 hours after registering?
If for some reason you do not receive instant access, you will be contacted by us within 24 hours with the necessary information you need to access the members area. If you do not receive a response within 24 hours after you order, it is more than likely you may have given us the wrong email address, the email may have been intercepted by your spam filters or we never received your order. If this happens, please contact us as soon as possible to get the issue resolved. We are not responsible for wrong information entered and we do not process orders of customers we cannot contact.
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