Customer service is one of the best work from home jobs for job seekers. Thousands of companies hire customer service representatives every year and many hire them to work from home. Most job seekers select customer service work as their first job because the experience and education required is minimal. For experienced customer support agents, the sky is the limit. Customer support workers can make as much as $89,000 a year. Technical support is the fastest growing segment in the customer service industry because of more and more companies need technical and computer experts to help customers.
Education
A high school diploma or GED is the only thing that is needed. No special classes or courses are required unless you are a technical support specialist which a course in programming should be enough. Candidates may need extra training if the company’s industry is unfamiliar to you.
Experience
As with most jobs, experience is preferred. Most customer service positions do not need experience because most workers can learn on the job. Companies will most likely train you before you begin working.
Outlook
Customer service is the most important part of any company and will always be in high demand. Most customer support jobs in the future will be done by employees who work from home.
Salary
The pay for customer service representatives ranges from $7 to $22 an hour. Technical support specialists can make more than $90,000 a year.
Customer Service Jobs
1. Dyson is hiring Customer Experience Specialists and Online Advisors in the US. The job can be done in any state and a high school diploma and a minimum of a year of online customer service experience is required.
2. Sutherland Global Services is looking for customer and technical support specialists to work from home. A technical certificate or 60 college credits is required.
3. WorkingSolutions is currently hiring customer service and sales agents. Training in the dental terminology will be provided. Other than a high school diploma, the thing required is a cell phone.
4. Asurion is looking for customer service reps in most states in the US. Must have a diploma and headset for the job. Bilingual candidates are preferred and will be paid a higher salary.
5. Convergys is one of the few employers that offer 401-K, paid vacations and medical benefits to their independent contractors. They also offer paid training, flexible schedules, and advancement opportunities.